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<title>Your Inbox</title>
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<h2>Your Inbox</h2>
<ul>
<li><a href="#view">Viewing messages</a></li>
<li><a href="#sort">Sorting messages</a></li>
<li><a href="#delete">Deleting messages</a></li>
<li><a href="#folder">Saving messages to a folder</a></li>
<li><a href="#icons">Icons</a></li>
<li><a href="#stars">Marking messages with stars</a></li>
<li><a href="#spam">Reporting messages as spam</a></li>
<li><a href="#trash">Emptying trash</a></li>
<li><a href="#drag">Drag and Drop Shortcuts</a></li>
</ul>
<p>When you first log in to your mail account, you see your Inbox. Your Inbox stores and displays your mail messages.</p>
<p>The main body of the display consists of one line per message. By default, your Inbox displays 25 messages on each page. Use the arrows at the right end of the menu bar or at the bottom of the browser window to move from page to page in the list.</p>
<p>To change the number of messages displayed per page, see <a href="settings.html#display">Settings</a>.</p>
<p>There is a checkbox at the start of each message line. To select a set of messages on which to perform an action (for example, Deleting) click in the checkbox. The checkbox at the top of the column selects/unselects all of the messages on the page.</p>
<h2><a name="view" id="view"></a>Viewing messages</h2>
<p><strong>To read a message</strong></p>
<ul>
<li>Click the <b>Subject</b> of the message.</li>
</ul>
<p><strong>To read messages in other folders</strong></p>
<ul>
<li>Click the desired folder in the left pane.</li>
<br /><br /></ul>
<h2><a name="sort" id="sort"></a>Sorting messages</h2>
<p>By default the message index is sorted by <strong>Date</strong>, with the most recent messages coming first and the oldest messages at the bottom of the index. You can change this default sort order in <a href="settings.html">Settings</a></p>
<ul>
<li><strong>Sort by columns on the list.</strong> Click a column heading, such as <strong>From</strong>, <strong>Subject</strong>, or <strong>Date</strong> to sort by that field. Click on the small triangle next to the sort heading to reverse the sort order.</li>
<li><strong>Group by Thread.</strong> Groups all messages in the same conversation together, in a a tree view. This option is available in the <strong>Arrange</strong> menu bar above the column headings.</li>
<li><strong>Group by Subject.</strong> Groups all messages with the same subject together. This option is also only available in the <strong>Arrange</strong> menu.</li>
<li><strong>Sort by Arrival.</strong> Sometimes it is convenient to sort in the order that the messages were added to the folder instead of by the Date, which is usually similar but a little different. Select this option from the <strong>Arrange</strong> menu.</li>
<br /><br /></ul>
<h2><a name="delete" id="delete"></a>Deleting messages</h2>
<ol>
<li>Select the messages you wish to delete by checking the boxes to the left of the messages.</li>
<li>On the menu bar, click <strong>Delete</strong>.</li>
</ol>
<p>When you click <strong>Delete</strong>, the selected messages are moved to the Trash<a href="#trash"></a>, where you can delete them later. </p>
<h2><a name="folder" id="folder"></a>Saving messages to a folder</h2>
<p>You can move or copy messages from the Inbox to a folder. Moving a message removes it from the Inbox while creating a copy in the designated folder. Copying a message leaves the message in the Inbox while creating a copy in the designated folder.</p>
<ol>
<li>Select the box to the left of the message or messages that you wish to put in a folder.</li>
<li>On the menu bar, locate the <strong>Move</strong> or <strong>Copy</strong> button. Skip this step if the one you want is already displayed. If necessary, click the button and pull down the menu to select <strong>Move</strong> or <strong>Copy</strong>.</li>
<li>On the menu bar, click <strong>to Folder</strong> and select the target folder from the list, or select <strong>More Folders</strong> to see a list of all folders. If you select <strong>More Folders</strong>, click the target folder in the list, and then click <strong>Copy</strong> or <strong>Move</strong>.</li>
<br /><br /></ol>
<h2><a name="icons" id="icon"></a>Icons</h2>
<p>Several informative icons may appear to the left of the <strong>From</strong> column.</p>
<table border="1">
<tr>
<th width="15%" >Icon</th>
<th width="80%" >Meaning</th>
</tr>
<tr>
<td><span class="sp spml spml1"> </span></div></td>
<td>New message</td>
</tr>
<tr>
<td><span class="sp spml spml6"> </span></div></td>
<td>The message includes an attachment</td>
</tr>
<tr>
<td><span class="sp spml spml2"> </span></div></td>
<td>You have replied to the message</td>
</tr>
<tr>
<td><span class="sp spml spml3"> </span></div></td>
<td>You have forwarded the message</td>
</tr>
<tr>
<td><span class="sp spml spml4"> </span></div></td>
<td>The message is addressed directly to you</td>
</tr>
<tr>
<td><span class="sp spml spml5"> </span></div></td>
<td>The message is cc'd to you</td>
</tr>
</table>
<p>In addition, messages that have not been read are displayed in bold text.</p>
<h2><a name="stars" id="stars"></a>Marking messages with stars</h2>
<p>You can mark messages with stars <img src="graphics/star.gif" alt="Star" width="17" height="17" /> that appear in the far right column of the list. The stars can indicate anything that you like. For example, you might mark the most important messages with a star.</p>
<p><strong>To mark a message with a star</strong></p>
<ul>
<li>Click in the rightmost column of the list on the row for that message or select <strong>Set Star</strong> from the <strong>More Actions</strong> menu in the menu bar.</li>
<br /><br /></ul>
<h2><a name="spam" id="spam"></a>Reporting messages as spam</h2>
<p>If you get a message that you think should have been identified by the spam detection processes but wasn't, you may submit it for review, which may help improve the effectiveness of spam detection. </p>
<p><strong>To report spam</strong></p>
<ol>
<li>Select the message or messages that you wish to report as spam by checking the boxes in the left column.</li>
<li>On the menu bar, click <strong>Report Spam</strong>. A copy of the message is sent to the University of Washington spam detection process and the message is moved to your <strong>Junk</strong> folder.</li>
<br /><br /></ol>
<h2><a name="trash" id="trash"></a>Emptying trash</h2>
<p>When messages are deleted they are actually moved to the <strong>Trash</strong> folder and not immediately deleted. To permanently remove the messages you must empty the trash.</p>
<p><strong>To empty the entire contents of the trash</strong></p>
<ul>
<li>Find the <strong>Trash</strong> folder in the left pane. If there are messages in the Trash folder you may click on the word <strong>Empty</strong> next to the Trash folder to empty it. This is also true of the <strong>Junk</strong> folder, which may be emptied in the same way.</li>
</ul>
<p><strong>To permanently delete selected messages from the trash</strong></p>
<ol>
<li>In the left pane, click <strong>Trash</strong>.</li>
<li>Select the box to the left of the messages that you want to delete.</li>
<li>On the menu bar, click <strong>Delete Forever</strong>. Be sure that you have selected the right messages; there is no confirmation screen for this action.</li>
</ol>
<p><strong>To recover messages from the trash</strong></p>
<ol>
<li>In the left pane, click Trash.</li>
<li>Select the box to the left of the messages that you want to recover.</li>
<li>On the menu bar, locate the <strong>Move</strong> or <strong>Copy</strong> button. Skip this step if the one you want is already displayed. If necessary, click the button and pull down the menu to select <strong>Move</strong> or <strong>Copy</strong>.</li>
<li>On the menu bar, click <strong>to Folder</strong> and select the target folder from the list, or select <strong>More Folders</strong> to see a list of all folders. If you select <strong>More Folders</strong>, click the target folder in the list, and then click <strong>Copy</strong> or <strong>Move</strong>.</li>
<br /><br /></ol>
<h2><a name="drag" id="drag"></a>Drag and Drop Shortcuts</h2>
<p>You may grab a message by its From field and drag it over a folder in the left pane in order to move it to the folder. Alternatively, if you drag it to the Contacts list in the left pane and drop it there the From address will be added to your list of Contacts.</p>
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